Monthly Archives: November 2008

Black Friday: How Black Will It Get?

Today is "Black Friday," the beginning of the American Christmas shopping season, and one of the busiest retail shopping days of the year. Some shoppers think it is called Black Friday because - to take advantage of the deals - you [...]

Black Friday: How Black Will It Get?

U.S. Restaurants Realize Reductions In Costs

The Wall Street Journal published a piece, by writer Raymund Flandez, highlighting methods restaurants are taking to cut costs to offset reduced customer traffic and record-high cost of goods. Restaurants are having to find creative ways to cover costs without increasing [...]

U.S. Restaurants Realize Reductions In Costs

Happy 80th Birthday, Mickey Mouse!

It was 80 years ago today - November 19th - according to the story, Walt was on a train doodling on the back on an envelope and sketched the mouse called Mickey. Walt was originally was going to call him Mortimer, [...]

Happy 80th Birthday, Mickey Mouse!

Starbucks Has Nothing To Lose – Freakin’ Go For It!

As of this moment, Starbucks stock is trading at $8.65. That's pretty low considering they were over $40 around 18-months ago. One of the challenges Starbucks has faced in recent years has been growth pressure from Wall Street. There were times [...]

Starbucks Has Nothing To Lose – Freakin’ Go For It!

Serious Play: The Link Between Creativity & Play

I think you'll enjoy the below video. It's a presentation by Tim Brown, the CEO of Ideo (the innovation and design firm) talking about the importance of play leading to creativity. He spoke in May '08 at the Art Center Design [...]

Serious Play: The Link Between Creativity & Play

Starbucks Red Cup – Create Customer Excitement With Traditions

Yesterday was the launch of the International Starbucks Christmas promotion. Tuesday the stores looked like... well... a typical Starbucks location. Wednesday, the stores were refreshed and re-merchandised... dressed for Christmas. And the traditional Christmas Red Cups are back. In Paris this [...]

Starbucks Red Cup – Create Customer Excitement With Traditions

Don’t Make Your Customers Think

When was the last time you walked through your business, store, location, or website with the perspective of a customer? I'm not talking about looking for dirty spots on the floor or burned-out lightbulbs. I'm talking about walking thru with the [...]

Don’t Make Your Customers Think
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