Archives

Monthly Archive for: ‘October, 2015’

Route 66 Map

7 Steps To Build Your Annual Plan Like A Pro

It is the time of year again when we start thinking about next year… The plans, programs, and activities that will allow us to meet and exceed our 2016 goals. We at Idea Sandbox like to approach nearly any type of planning as if it were a road trip. Like a road trip, you need to figure out: Where you …

Read More

Helicopter View, Customer Service Technique

One of the challenges for staff in a store or restaurant, in delivering great customer experiences, is to anticipate customer needs. Delivering this high level of service involves being so tuned-in to customers, you can answer questions before they even ask. Whether it’s noticing someone scratching their heads… looking quizzically at your merchandise, or a patron at your restaurant with …

Read More

What Is A Problem?

A simple way to define the word ‘problem’ is: a situation that needs attention. Wikipedia authors describe one as “…any situation that invites resolution.” That’s a nice way to put it – ‘invites resolution.’ A lot of folks are afraid of the word “problem.” To simply use the word – in relation to you or your business – is considered …

Read More