Now that you have visited and taken notes, it’s time to share your findings with the rest of the gang.

Naturally, if you conducted your tour alone – you can skip this step.

When you get back to your office (and we recommend doing this on the same day as the tours), have each group prepare a 5 to 15-minute presentation. We recommend using flip charts for this part.

Each team shares:

  • Their assigned topic,
  • Where they went,

And for each location…

  • The key critical findings,
  • The key positive findings.

Final Steps

It’s critical each group also do the work of thinking about how to apply what they found to your business. A great way to facilitate this is ask each group to share what your company should:

  • Start Doing,
  • Stop Doing, and
  • Continue Doing

Someone should handle taking notes on the conversation taking place to create a recap of the entire experience.

The leaders should do a recap of the big ideas discovered, and if appropriate, assign team members to follow up on how to operationalize the findings into your business.