Now that you have visited and taken notes, it’s time to share your findings with the rest of the gang.
Naturally, if you conducted your tour alone – you can skip this step.
When you get back to your office (and we recommend doing this on the same day as the tours), have each group prepare a 5 to 15-minute presentation. We recommend using flip charts for this part.
Each team shares:
- Their assigned topic,
- Where they went,
And for each location…
- The key critical findings,
- The key positive findings.
It’s critical each group also do the work of thinking about how to apply what they found to your business. A great way to facilitate this is ask each group to share what your company should:
- Start Doing,
- Stop Doing, and
- Continue Doing
Someone should handle taking notes on the conversation taking place to create a recap of the entire experience.
The leaders should do a recap of the big ideas discovered, and if appropriate, assign team members to follow up on how to operationalize the findings into your business.