Starbucks announced it is going to stop selling heated sandwiches as the smell interferes with the scent of the coffee. Gutsy move. Killing a significant cash contributor in the name of experience takes moxie. But it is the right thing to [...]
Starbucks is going to stop selling heated breakfast sandwiches because the smell of the food competes with the scent of the coffee. That's a gutsy move. After all, it has taken Starbucks years and investment to figure out a strategy and [...]
Have you ever seen the movie Chitty Chitty Bang Bang? Here's a quick plot summary from Amazon.com: Dick Van Dyke stars as eccentric inventor Caractacus Potts, who creates an extraordinary car called Chitty Chitty Bang Bang. It not only drives but [...]
The dusty adage "Jack of all trades, master of none" is defined as... "A person who can do many different types of work but who is not necessarily very competent at any of them." So we work to be a master. [...]
Are you trying to figure out what to do with your life? What to be when you grow up? This installment of "Sand for Your Inbox" is a special edition. I have handcrafted a proven technique that will help you answer [...]
It is hard to believe how many nice, bored, girls with private photos want to chat with me.
In Steve Martin's memoir, Born Standing Up, Steve shares the challenge of trying to consistently provide a "good" performance. I see a direct relationship between what Steve comments about and the same concept in business... specifically customer service. The consistent work [...]