How to do the things that keep customers coming back to you again and again – and reward them for their loyalty.

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Drive Return Customer Visits Through Reward & Loyalty Programs

Introduction

An overview and opening thoughts about rewards and loyalty programs.
Reward Programs

Overview of a few existing reward programs.
Reward Apps

Some key reward applications, software.
5 Tips For Creating A Valuable Rewards Program

The basics for running a successful program.
Earning Loyalty By Giving It

Be loyal first.
Loyalty Programs

Overview of what a loyalty program is / does.
Like A Good Friend

Understanding like a friend.
Loyalty: The Experience

Creating an experience.
Loyalty: The Communication

Personalized, personal communicaiton.
Companies Doing Loyalty Right

Some best practices to use to create your next practices.
Low Tech Loyalty Program

High touch, low tech can be very meaningful.
Swipely

An interesting program.
In conclusion…

Summary and conclusion of Rewards & Loyalty.