Five Whys

2016-10-19T11:24:53-04:00Tags: , , |

There are two very different methods, both called Five Whys. Method 1 Intended to find the 'root cause' of a problem. (This is based on the presupposition that all problems have root causes.) Ask "Why does this problem occur?" When you [...]

How-How Diagram

2016-10-19T11:24:44-04:00Tags: , , |

also redirected from "Relevance Tree" As an example, let's say the outcome is to increase the number of clients. A hierarchy of ideas is drawn, rather like a family tree or organization chart. Similar to Five Why's but a different question [...]

5Ws And An H

2018-01-14T21:18:34-05:00Tags: , |

What? Where? When? Who? Why? How? Sometimes referred to as Kipling's Six Serving Men. A more formalized version of this is called critical examination. This simple tool can produce a wealth of information and valuable ideas. Approach Use the question "Why?" [...]