Get In On The “Conversation”

2017-03-01T11:56:46-04:00 Categories: grow, SandBlog|Tags: |

The Age of Conversation, that is... I'm excited to share with you that The Age of Conversation: Why Don't They Get It - the new marketing book written by 237 writers, marketers, and business people (including me) from 15 countries - [...]

Points of Contact

2017-03-01T11:57:21-04:00 Categories: grow|Tags: |

It's important to pay attention to the points of contact you have with your customers. These are known as customer touchpoints. These are all the times/places when you or your business comes in contact with customers or potential customers. A simple [...]