problem identification

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Creative Problem Solving

Creative Problem Solving (CPS) Creative problem solving (CPS) is the strategic process to find answers to problems and ways to take advantage of opportunities. Key steps in the process include: identifying a problem, generating alternative solutions, and [...]

Creative Problem Solving

Arrive With A Solution

While you may feel like a smarty-pants worker to be the first to discover and inform your boss of a problem, don't alert them without also being able to offer a potential solution. Anyone can point out problems. Finding something broken [...]

Arrive With A Solution

What Is A Problem?

A simple way to define the word 'problem' is a situation that needs attention. Wikipedia authors describe one as "...any situation that invites resolution." That's a nice way to put it - 'invites resolution.' A lot of folks are afraid of [...]

What Is A Problem?

Better Problem Solving With Framing

When you're looking to innovate, take advantage of an opportunity, or solve a problem... one of your first steps should be to define precisely or "frame" that opportunity or problem. Your frame is how you narrow and pinpoint what you choose [...]

Better Problem Solving With Framing

Solve Your Problem, Not The Symptom

Remember as a child - or perhaps you have a child at home - when asking one question, it often leads to a string of additional questions? How come? Why? Why is that? This is simply a way of of trying [...]

Solve Your Problem, Not The Symptom

Problem Solving with a Ghoti

When I was a kid, I had a book filled with facts and trivia about science, nature, humans, inventions and more. It was printed on rough newsprint paper and was as thick as a phonebook. One of the entries that I [...]

Problem Solving with a Ghoti

Inbox Sand : September ’07 : Bricks. Walls. Cathedral.

I don't know if you already receive it, but on Friday I sent out the September installment of our eNewsletter, "Sand for Your Inbox." This month I provided a technique to help you be a better problem solver - specifically a [...]

Inbox Sand : September ’07 : Bricks. Walls. Cathedral.
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