Creative Problem Solving (CPS) Creative problem solving (CPS) is the strategic process to find answers to problems and ways to take advantage of opportunities. Key steps in the process include: identifying a problem, generating alternative solutions, and [...]
Do you know how well your business compares to your competition? More specifically, when it comes to how well you deliver Customer Service and Product & Service Offerings; how comparatively innovative you are? Also, beyond your competition, how do you compare [...]
Innovation isn't something you do; it is something that happens - a result. To be "innovative", you have to focus on the things that create that result, not the result itself. We can't directly control what is considered innovative no more [...]
Wouldn't it be great if there were a build-a-brand kit that provided all the pieces necessary to construct the perfect business? You could have it delivered to the office just like a cabinet from IKEA. The flat carton would contain the [...]
Ever wonder what people associate with your company or brand? I do. One measure is to examine the "key words" people use when they bookmark your website/blog. Delicious is an online bookmarking service that allows users to label a site with [...]
Because of my recent chatter about Starbucks, I received a note from the folks running Do The Right Thing.com. It is a social media site about "people changing business." People can share information about companies and others rate the relative social [...]
