Your competitor just announced a new feature. A customer crisis is brewing on social media. Your supply chain hit a snag. Oh, and your boss wants that decision by end of day. Welcome to 2026, where the speed of business feels [...]
I'm always looking for techniques to help be a better problem solver - specifically, ensuring I'm solving the right problem. (The last thing you want to do is spend time fixing the wrong thing). One method is to examine your problem [...]
I'm not trying to coin a new term... It's just a catchy headline for what I call "the nouns of innovation." We were taught early that a noun is a person, place, or thing. I use this model to describe the [...]
You probably know Marty from his book "The Brand Gap." In his book "Zag: The Number One Strategy of High-Performance Brands" Marty teaches us how to create and harness the power of differentiation in a cluttered marketplace. Who: Marty Neumeier What: [...]
An excellent way to solve problems is by not letting them happen in the first place through prevention. Prevention is why we bring our cars in for maintenance, visit our doctor for an annual exam, and have a mid-year check-in with [...]
After a long flight and taxi ride, you reached the door of your beach rental. Instead of a typical metal key, the renter provided some sort of key-FOB. Is it magnetic? Does it have a chip? No matter what you try, [...]
In our increasingly competitive world, innovation or "re-imagining" is hailed as the key to success in nearly every field. But what if our conventional understanding of innovation is fundamentally flawed? What if innovation isn’t something you do but something that happens [...]
I love cheat sheets... pages, charts, process flow, lists that chop complex ideas into small chunks. The following is adapted from a design process presented in the endnotes of Seth Godin's book "Free Prize Inside." This works extremely well for problem-solving, [...]
The Magic Of Thinking Big by Dr. David Schwartz inspired me so much... I have to share parts of it with you. The slides below include lessons found throughout the book. In short, the book teaches: The size of your success [...]
We view those blessed with the gift of creativity with awe. Their imaginative ideas and creative problem solving skills surprise us - the way a good magician works. How did he do that? We’re left amazed and ooo-ing and ahh-ing. Creative? [...]